Suite 1, Worsley House, Windle Street, St Helens, WA10 2BL

• 01744 413 993
• contact@sereneworkspaces.co.uk

Privacy Policy for Serene Workspaces

Effective Date: 21 April 2026

At Serene Workspaces, we believe your focus should be on your work, not on worrying about your data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and submit an enquiry.

1. Information We Collect

When you reach out to us via our website enquiry forms, we typically collect the following:

• Identity Data: Your name and professional title.
• Contact Data: Your email address and phone number.
• Inquiry Details: Any information you provide regarding your workspace needs (e.g., team size, preferred location, or start date).
• Technical Data: Information such as your IP address, browser type, and how you interacted with our site (collected via cookies).

2. How We Use Your Data

We don’t believe in clutter—digital or otherwise. We use your information strictly to:

• Respond to your enquiries and provide the information you requested.
• Schedule tours or consultations for our workspace.
• Improve our website experience to make finding a desk as seamless as possible.
• Send occasional updates about Serene Workspaces (only if you’ve explicitly opted in).

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We only share information with trusted partners who help us run our business, such as:

• Customer Relationship Management (CRM) providers to track your request.
• Email service providers to send you our response.
• Legal authorities, only if required by law to protect our rights or safety.

4. Data Security

We implement industry-standard security measures to ensure your data stays “serene.” While no method of transmission over the internet is 100% secure, we use encryption and secure servers to protect your personal details from unauthorized access.

5. Your Rights

You are in control of your data. Depending on your location, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your data (the “Right to be Forgotten”).
• Withdraw consent for marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some parts of our site may not function perfectly if you do.

7. Contact Us

If you have any questions about this policy or want to exercise your data rights, please contact us at:

Serene Workspaces Email: contact@sereneworkspaces.co.uk

Address: Suite 1, Worsley House, Windle Street, St Helens, WA10 2BL